{"id":5761,"date":"2025-04-18T09:46:42","date_gmt":"2025-04-18T07:46:42","guid":{"rendered":"https:\/\/www.madagascar-circuits.com\/conditions-of-sale\/"},"modified":"2026-03-16T14:42:32","modified_gmt":"2026-03-16T13:42:32","slug":"conditions-of-sale","status":"publish","type":"page","link":"https:\/\/www.madagascar-circuits.com\/en\/conditions-of-sale\/","title":{"rendered":"Conditions of sale"},"content":{"rendered":"\t\t
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ESPACE MADA \u2013 TERMS AND CONDITIONS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Espace Mada SA<\/strong> social capital of 10 000 000 AR
Lot IVA 114 Antanetisoa \u2013 Ankaraobato \u2013 102 Tananarive \u2013 BP 4161
NIF 3000001493 \u2013 RC 10020\/2003B00173 \u2013 Stat 63319 11 2003 0 00326
Licence B Tour Operator 011\/MINTOURS\/SG\/DADI\/ du 30\/03\/2003
Insurance RC Police 61D106 (ARO Assurance )
Legal Repr\u00e9sentant: Guillaume POUSSE<\/p>

1 \u2013 Reservation<\/strong><\/p>

Espace Mada<\/strong> offers tailor made trips with determined dates on Madagascar; typical travels are available on our website www.madagascar-circuits.com. To obtain your travel, the customer can contact us either by our website or by email espacemada@espacemada.com<\/a> or by phone: +261 34 05 828 45.<\/p>

Any registration implies acceptance of the conditions of sale as well as the present special conditions. It is accompanied by an application for a deposit of 30% of the terrestrial services per participant at the confirmation of the reservation. The balance will be paid in a delay of 30 days before departure. An invoice will be given to the customer up on departure. Payments can be made by credit card (Visa or MasterCard)<\/span>, cash Euros, or by bank transfer. The traveler must give us the names and first names on his passport or his identity document used during his trip, as well as his telephone number. Up on confirmation of the customer, we will make reservations with our various providers. We will keep our customers informed of the confirmation of its services as soon as possible and, if necessary, we will propose alternatives if partners are not available.<\/p>

2 \u2013 Prestation Price and Terms<\/strong><\/p>

The services included in the price are indicated in the Espace Mada quotation<\/span> (see chapter \u201cincluded\u201d) for a given number of participants<\/span>. Each additional service requested by the traveler as well as the change in the number of participants (additional registrations or cancellations) may change the total price of the trip and will imply a new quote. Any service not mentioned is the responsibility of the customer.<\/p>

3 \u2013 Cancellation and assistance insurances<\/strong><\/p>

Espace Mada<\/span> has taken out Civil Liability insurance<\/span> for circuit coverage with the company ARO (Police number 61D106 ).<\/p>

To participate in our travels, we recommend our customers to subscribe an repatriation and cancellation <\/span>insurance in their origin country. The customer will undertake to provide Espace Mada with a copy of the contract specifying the names of the insured persons, the contract numbers, the contact details of the insurance company and the names of the persons to be contacted in case of emergency. Any assistance costs (additional vehicle or other means of transport, medical care, drug purchases or other) can be advanced on site by Espace Mada. These fees must be reimbursed to Espace Mada within 30 days of the first procedure.<\/p>

In the event that the client does not have repatriation insurance Espace Mada disclaims any responsibility. Each guest is informed, because of the characteristics of Madagascar that our travels can lead to certain risks related for example to the remoteness of medical centers during the circuit\/stay. Therefore, it must assume with full knowledge of the facts and undertakes, as well as its rights holders, not to hold Espace Mada and its providers responsible for accidents that may occur during the trip. In addition, we will not be held responsible for a participant\u2019s physical inadequacy.<\/p>

In the case of air transport, the traveler holding a boarding pass remains under the protection and assistance of the airline.<\/p>

4 \u2013 Air Transport<\/strong><\/p>

Espace Mada<\/strong> does not book international flights for all transport to Madagascar. Participants are solely responsible for their delivery.\u00a0 Espace Mada does not book domestic flights; these are the responsibility of the client, who can book and pay for them online on the Madagascar Air Lines website: www.madagascarairlines.com.<\/strong> However, Espace Mada will monitor the progress of these domestic flights and the client will be notified in case of schedule changes or cancellations.<\/p>

5 \u2013 Land transport<\/strong><\/p>

In the event of a mechanical breakdown of a vehicle, the driver will notify the office at Lot IVA 114 Antanetisoa \u2013 Ankaraobato \u2013 102 Tananarive \u2013 BP 4161 immediately. In return, Espace Mada undertakes to provide the customer as soon as possible with another vehicle to replace the previous one and commits to reimburse the lost rental days.<\/span><\/p>

6 \u2013 Cancellation<\/strong><\/p>

Customers who are required to cancel their trip should notify Espace Mada and its insurer as soon as possible. Depending on the cancellation date, the following charges will be applied:<\/p>